Communications Preferences

With consumers exposed to hundreds of marketing messages each day, delivered through more communications channels than ever, your chances of gaining share of mind are precarious at best. 

Despite these challenges, consumers are often willing to provide you with their communications preferences — which messages they want to receive, how and when they want to receive them — if you ask. SoundBite enables organizations to capture, honor, and manage communications preferences for building long-term, effective customer communications.

• Use agent and administrative Web portals to immediately capture and respond to consumer communications requests
• Coordinate consumer preferences with your automated voice, text, and email communications strategies, resulting in higher response rates
• Gain a single, consistent view of your customer database for centralized reporting and bulk updates

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