Self-Service Payments

Enable consumers to make payments without live agent assistance using their preferred channel while securely retaining payment credentials.

SoundBite’s end-to-end management uses multi-channel contact strategies for honoring communication preferences, increasing response rates, and capturing more self-service payments.

Collect and process payments without agent assistance using Agentless Direct Collect, SoundBite’s auto-payment interactive voice response (IVR) interface
Drive self-service payments over text messaging and email in addition to your IVR channel
Leverage multi-channel blending strategies to send immediate payment confirmations via email or text message
Broaden your payment options by supporting debit, credit, ACH and more

Next Steps:

Learn more about our Automated Payment Solution.