Automate

With a Web services interface to the SoundBite Engage™ Platform, you have on-demand access to multi-channel proactive communications. The interface connects with SoundBite’s core functionality, helping you create and launch new campaigns and streamline call management processes in your contact center.

The SoundBite Web Services application programming interface shortens the time it takes to develop a multi-channel proactive communications solution by providing a library of pre-built communication services.

• Deliver solutions quickly and seamlessly by accessing functionality in Campaign Management, Contact Center Productivity, and Reporting
• Simplify routine campaign management – load a list directly from your system
• Update your CRM database with the results of a campaign
• View campaign status in real time

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