Automated Voice Messaging

SoundBite voice messaging services are used to communicate relevant and personalized information to consumers around the world.  Use SoundBite to automate the entire customer interaction or connect consumers to customer service agents.  SoundBite complements its voice messaging offering with predictive dialing to immediately connect consumers to agents and increase contact rates.

SoundBite ensures maximum reach by building calling windows directly into your contact strategy, simplifying whom to call and when to call.  Calling campaigns are managed automatically based on enterprise and regulatory compliance rules, individual opt-outs, and wireless phone numbers.

• Personalize each automated voice message with your customer’s name, address or other unique information
• Choose from a wide array of professional voice talent in a variety of languages, dialects and male and female voices
•  Predictive dialing immediately connects customers to agents to increase contact rates
• Leverage local caller ID to increase the percentage of live parties reached

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